Marine transportation safety investigation M24C0256

Table of contents

    Striking of a wharf
    Passenger ferry Radisson
    Québec, Quebec

    The occurrence

    On 18 October 2024, the passenger ferry Radisson reported that it had struck the wharf after experiencing a total failure of its engine's bridge control system while docking in Québec, Quebec.

    Following the striking, the crew was able to secure the vessel at the dock and assisted the injured passengers while waiting for medical transport. Damage to the starboard bow above the waterline was assessed. The TSB is investigating.

    Media materials

    Deployment notice

    TSB deploys a team of investigators following a dock striking involving the ferry Radisson in Québec, Quebec 

    Investigation information

    Map showing the location of the occurrence

    M24C0256

    Striking of a wharf
    Passenger ferry Radisson
    Québec, Quebec

    Investigator-in-charge

    Amélie Boutour joined the TSB in 2022 as a regional investigator with the central region of the Marine branch. She graduated at the marine institute of Quebec in navigation and holds a Master Mariner certificate, issued by Transport Canada. She has more than 6 years of sea experience on Canadian tankers where she mainly sailed in Canadian waters, such as the Arctic. Ms. Boutour also worked as senior marine inspector for Transport Canada in Ottawa and as a search and rescue marine coordinator for the Canadian Coast Guard at the MRSC Quebec.

    Photos

    Image
    The passenger ferry Radisson after striking the wharf upon arrival at the port of Québec, Quebec, on 18 October 2024 (Source: TSB)

      Download high-resolution photos from the TSB Flickr page.

    Class of investigation

    This is a class 3 investigation. These investigations analyze a small number of safety issues, and may result in recommendations. Class 3 investigations are generally completed within 450 days. For more information, see the Policy on Occurrence Classification.

    TSB investigation process

    There are 3 phases to a TSB investigation

    1. Field phase: a team of investigators examines the occurrence site and wreckage, interviews witnesses and collects pertinent information.
    2. Examination and analysis phase: the TSB reviews pertinent records, tests components of the wreckage in the lab, determines the sequence of events and identifies safety deficiencies. When safety deficiencies are suspected or confirmed, the TSB advises the appropriate authority without waiting until publication of the final report.
    3. Report phase: a confidential draft report is approved by the Board and sent to persons and corporations who are directly concerned by the report. They then have the opportunity to dispute or correct information they believe to be incorrect. The Board considers all representations before approving the final report, which is subsequently released to the public.

    For more information, see our Investigation process page.

    The TSB is an independent agency that investigates air, marine, pipeline, and rail transportation occurrences. Its sole aim is the advancement of transportation safety. It is not the function of the Board to assign fault or determine civil or criminal liability.